SHIPPING & RETURNS POLICY

Welcome to My Daily Glo. We’re committed to delivering a seamless, premium shopping experience from the moment you place your order to the moment it arrives at your door.

SHIPPING POLICY

Order Processing

  • Orders are processed within 1–2 business days.
  • Orders placed after business hours, on weekends, or on holidays will be processed the next business day.

Domestic Shipping (USA)We ship using USPS through our trusted fulfillment partners.

  • Shipping rates are automatically calculated at checkout based on weight, product type, and destination.
  • Typical delivery time is 2–5 business days once shipped.
International ShippingWe currently ship to:
  • Australia
  • Canada
  • United Kingdom
International delivery times vary by destination and can range from 7–21 business days. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order ships, you will receive an email with your tracking number. Please allow 24–48 hours for tracking updates.

Lost, Stolen, or Damaged Packages
  • If tracking shows “delivered” but you did not receive your package, please contact the carrier directly.
  • If your order arrives damaged, notify us within 48 hours with photos and your order number so we can assist promptly.

RETURNS & REFUNDS POLICY30-Day Satisfaction GuaranteeIf you’re not satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return EligibilityWe accept returns for:

  • Unopened and unused products (eligible for a full refund)
  • Damaged or defective products (eligible for a replacement or refund)
Opened products may be considered for a partial refund on a case-by-case basis.

Non-Returnable Items

  • Digital downloads
  • Promotional or complimentary gifts
  • Final sale items

How to Start a ReturnPlease contact us at:

📧 mydailyglocompany@gmail.comInclude:
  1. Your full name
  2. Order number
  3. Reason for return
  4. Photos (if applicable)
We will send return instructions within 24–48 hours.


Return Shipping

  • Customers are responsible for return shipping costs.
  • Original shipping fees are non-refundable unless the return is due to our error.

Refund Processing

Once your return is received and inspected:

  • Refunds are processed within 5–7 business days
  • Funds are returned to the original payment method
  • You will receive an email confirmation once your refund is issued